ITPEC IP April 2025 Question 55

Which of the following is a method that organizes all of the activities to be performed in the project in a hierarchical structure?

Explanation

WBS — the Work Breakdown Structure lists all the project's work as a hierarchy down to manageable units.

In planning, the project's deliverables and work are broken down level by level until each lowest element, a work package, is small enough to estimate, assign, schedule and track. The WBS thereby defines the whole scope and the units the project manages.

Answer (d)

Why not others:

  • •(a) CRM — Customer Relationship Management: managing customer information and interactions to build long-term relationships
  • •(b) ERP — Enterprise Resource Planning: managing a company's people, goods, money and information in one integrated system
  • •(c) PPM — Product Portfolio Management: placing products or businesses on a matrix of market growth rate and market share to decide where to invest

Key rule: WBS is the scope tool of project management; CRM, ERP and PPM are business management techniques and systems.

Project Management · AI-written, may contain errors

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