ITPEC IP April 2026 Question 66
Among the phases of the PDCA cycle in corporate business operations, which of the following measures and evaluates the status of operations on the basis of KPI?
Explanation
C (Check) — measuring and evaluating results against indicators is what the Check phase of PDCA does.
In the PDCA cycle, Plan sets goals, targets (such as KPIs) and the method; Do carries out the plan; Check measures the actual results, compares them with the targets and evaluates the gap; Act takes corrective or improvement measures based on that evaluation and feeds them into the next Plan. Measuring operations against KPIs is the comparison of actual against target, so it belongs to Check.
Answer (c)
Why not others:
- •(a) P — Plan defines the KPIs and targets, but does not measure against them
- •(b) D — Do executes the work that produces the results to be measured
- •(d) A — Act responds to the evaluation with improvements; it uses the Check results rather than producing them
Key rule: Plan sets the target, Do executes, Check measures actual against target, Act improves; any "measure and evaluate" wording points to Check.
Corporate Activities · AI-written, may contain errors
This question comes from an official ITPEC past paper. ITPEC Practice is an independent study tool and is not affiliated with ITPEC. See the official IP past-paper collection or Report an issue.