ITPEC IP October 2024 Question 69
ITPEC IP October 2024 — Question 69 of 100
Measuring and evaluating operational status against KPIs is the Check phase of PDCA. Key performance indicators turn important objectives into measurable signals. Comparing actual KPI values with targets reveals deviations, trends, and areas that need corrective or improvement action.
Answer (c)
Why not others:
- (a) Plan establishes objectives, targets, processes, and actions
- (b) Do implements and operates what was planned
- (d) Act responds to evaluated results by correcting problems and standardizing improvements
Key rule: PDCA is Plan the target and method, Do the work, Check performance using evidence such as KPIs, and Act on the findings.
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