ITPEC IP April 2022 Question 83
ITPEC IP April 2022 — Question 83 of 100
A balanced scorecard converts vision and strategy into objectives and actions across four balanced perspectives. These are financial, customer, internal business process, and learning and growth. Measures and cause-and-effect relationships across them prevent management from relying only on short-term financial results.
Answer (a)
Why not others:
- (b) describes value chain analysis
- (c) describes product portfolio management
- (d) describes SWOT analysis
Key rule: BSC translates strategy into linked objectives, indicators, targets, and initiatives across financial and nonfinancial perspectives.
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