ITPEC IP April 2022 Question 77
ITPEC IP April 2022 — Question 77 of 100
Placing multiple customers' addresses in the CC field improperly discloses each address to every other recipient. An e-mail address is personal information when it can identify or relate to an individual. If recipients do not need to know one another's addresses, separate messages or BCC should be used.
Answer (a)
Why not others:
- (b) sends individualized messages, avoiding disclosure among customers
- (c) uses addresses already distributed to all members within the stated association context
- (d) uses BCC, which conceals recipients' addresses from one another
Key rule: CC exposes the recipient list; BCC hides it. Use BCC or separate messages when sending to unrelated individuals.
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