ITPEC IP October 2018 Question 78
ITPEC IP October 2018 — Question 78 of 100
Putting multiple customers' addresses in CC exposes each address to every recipient and is inappropriate. An e-mail address is personal information when it can identify or relate to an individual, so it should not be disclosed to unrelated customers without an appropriate basis.
Answer (a)
Why not others:
- separate messages avoid exposing recipients to one another
- directory addresses already distributed to the same association members are used for the stated association purpose
- BCC conceals selected members' addresses from the other recipients
Key rule: When sending one message to unrelated recipients, use BCC or individual delivery so recipient addresses are not disclosed.
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