ITPEC IP April 2018 Question 79

Source exam: ITPEC IP April 2018Topic: Business Strategy Management

ITPEC IP April 2018 — Question 79 of 100

SWOT analysis derives strategic direction by examining internal strengths and weaknesses together with external opportunities and threats. Combining these four perspectives helps a company exploit favorable conditions, address capability gaps, and prepare for external risks.

Answer (a)

Why not others:
- analyzing customer value across activities describes value-chain analysis

- evaluating financial, customer, process, and learning perspectives describes a Balanced Scorecard

- plotting market growth against relative market share describes product portfolio management

Key rule: Strengths and weaknesses are internal; opportunities and threats arise from the external environment.

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