ITPEC IP October 2024 Question 56
Quality management in system development projects has a quality planning process to define quality requirements and quality standards for deliverables and to specify the methods for achieving them. Which of the following is an appropriate description concerning the quality planning process?
Explanation
Compare the effects of target quality with the required costs — quality planning sets targets that are worth what they cost.
Reaching the target quality brings benefits such as less rework, higher productivity and more satisfied stakeholders, but it also costs reviews, testing and other quality activities. Quality planning weighs the two to set sensible quality standards and methods within the project's constraints.
Answer (d)
Why not others:
- •(a) — standards from past projects are a useful reference even when the deliverables differ; they are adapted, not discarded
- •(b) — the schedule does not come first in every project, and cutting review and test time undermines the target quality the plan exists to reach
- •(c) — quality is balanced against cost, schedule and scope; no project has an unlimited budget
Key rule: Quality planning is a cost–benefit decision: aim for the quality whose benefits justify the cost of achieving it, not maximum quality at any price.
Project Management · AI-written, may contain errors
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