ITPEC IP April 2021 Question 51

Among the following lists of descriptions A through D, which is the set that contains all appropriate descriptions concerning quality management in information systems?

A:Continuous initiatives according to the PDCA cycle are effective in improving quality.B:The more functions a system has, the higher the quality.C:The cost of preventing defects is generally less than the cost of correcting them when they are found.D:Quality can be increased through appropriate design and implementation.

Explanation

A, C and D — quality improves through PDCA, costs less to build in than to fix, and comes from sound design and implementation.

  • •A: right. Plan, do, check and act repeated continuously is the standard way to improve quality.
  • •B: wrong. Quality is how well the system meets its requirements and intended use. Extra functions add complexity and room for defects; they do not by themselves raise quality.
  • •C: right. A defect prevented costs little; one found later must be traced back and fixed through design, code and tests, and the cost grows the later it is found.
  • •D: right. Quality is built in by appropriate design and implementation, not added by testing at the end.

Answer (c)

Why not others:

  • •(a) A, B, D — includes B, which equates quality with the number of functions, and leaves out C
  • •(b) A, C — leaves out D, which is also correct
  • •(d) C, D — leaves out A, the PDCA cycle

Key rule: Quality means fitness for the requirements, built in by design and prevention; the earlier a defect is prevented or found, the cheaper it is.

Project Management · AI-written, may contain errors

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