ITPEC IP October 2021 Question 77
ITPEC IP October 2021 — Question 77 of 100
Creating a law-oriented ethical code and educating employees about it directly promotes compliance. Compliance means ensuring that the organization and its personnel observe laws, regulations, internal rules, and ethical standards.
Answer (d)
Why not others:
- sharing sales know-how is sales-force support
- sharing customer histories across customer-facing departments is customer relationship management
- sharing schedules and messages is groupware-based collaboration
Key rule: Compliance promotion establishes expected conduct and trains employees so legal and ethical obligations are understood and followed.
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