ITPEC IP April 2020 Question 74
ITPEC IP April 2020 — Question 74 of 100
Creating a law-oriented code of conduct and educating employees about it directly promotes compliance. It makes legal and ethical expectations explicit and helps personnel understand how to behave in business activities.
Answer (d)
Why not others:
- sharing sales know-how is sales-force support
- sharing customer history across departments is CRM
- sharing schedules, documents, and reservations is groupware collaboration
Key rule: Compliance promotion combines rules, responsibility, education, monitoring, and reporting so laws and ethical standards are followed.
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