ITPEC IP October 2020 Question 58
ITPEC IP October 2020 — Question 58 of 100
An AI chatbot interactively asks about desired functions and recommends suitable products in response. It conducts a text or voice dialogue, interprets the user's requests, and automatically returns relevant guidance without requiring a human expert for each exchange.
Answer (d)
Why not others:
- remotely controlling an air conditioner is an IoT application
- learning to distinguish cats and dogs is image recognition
- having a knowledgeable person write each answer is human support, not a chatbot
Key rule: A chatbot automatically conducts a conversational exchange; AI can help it interpret language and choose context-relevant responses.
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