ITPEC FE Subject A April 2026 Question 46
Which of the following is an appropriate description of Business Process Reengineering (BPR)?
Explanation
Redesigning and restructuring value-creating processes for dramatic gains — that is what the "reengineering" in BPR means.
BPR rethinks business processes from scratch instead of tuning, automating or governing the existing ones. It aims at a step change in productivity, profitability, service and quality, and relies on people and teams working in the redesigned processes, often enabled by IT.
Answer (d)
Why not others:
- •(a) — describes BPM (Business Process Management), the ongoing governance and improvement of existing processes
- •(b) — describes business process automation, applying IT to processes as they are, without redesigning them
- •(c) — describes SFA (Sales Force Automation), a system limited to sales activities
Key rule: Watch the verb: "govern" or "manage" points to BPM, "automate" to automation or SFA, "redesign and restructure" to BPR.
System Strategy · AI-written, may contain errors
This question comes from an official ITPEC past paper. ITPEC Practice is an independent study tool and is not affiliated with ITPEC. See the official FE past-paper collection or Report an issue.