ITPEC FE Subject A April 2026 Question 47
ITPEC FE Subject A April 2026 — Question 47 of 60
In-basket — the trainee works through a pile of simulated tasks under a time limit.
The method reproduces a manager's inbox: correspondence to edit, purchase orders to raise, expense reports to complete, all to be handled within a set period. It measures prioritisation and decision-making under time pressure as much as the individual tasks.
Answer (c)
Why not others:
- (a) Case study — trainees analyse one described situation in depth and discuss conclusions; there is no queue of tasks and no clock
- (b) Debate — trainees argue opposing positions to sharpen reasoning and persuasion
- (d) Role-playing — trainees act out an interaction such as a customer complaint, focusing on behaviour rather than throughput
Key rule: The two markers of in-basket are multiple pending items and a fixed time limit. Methods built around one situation or one conversation are something else.
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