ITPEC FE Subject A April 2026 Question 47
Which of the following is a method of training in which trainees handle multiple simulated tasks within a set time limit, such as editing a piece of written correspondence, creating purchase orders, and completing travel expense reports?
Explanation
In-basket — the trainee clears a pile of simulated tasks within a time limit.
The method reproduces a manager's in-tray: letters to edit, purchase orders to raise, expense reports to complete, all to be dealt with in a set period. It trains prioritisation, judgement and time management as much as the individual tasks.
Answer (c)
Why not others:
- •(a) Case study — trainees analyse one described situation in depth and discuss it; there is no queue of tasks and no clock
- •(b) Debate — trainees argue opposing positions to sharpen reasoning and persuasion
- •(d) Role-playing — trainees act out an interaction, such as handling a customer complaint, focusing on behaviour
Key rule: Tell training methods apart by format: many pending items under a time limit is in-basket, one situation analysed is a case study, one interaction acted out is role-playing.
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