ITPEC IP April 2025 Question 100
ITPEC IP April 2025 — Question 100 of 100
Digital disruption — a digitally enabled user experience and business model displace established services and overturn an industry's existing structure.
The defining result is market disruption: new entrants or models change customer expectations and value delivery so strongly that conventional providers lose relevance or must transform. Digital technology is the enabling force.
Answer (b)
Why not others:
- (a) Digital signage displays digital content on screens
- (c) Digital divide is inequality in access to or ability to use digital technology
- (d) Digital transformation is an organization's broader use of digital technology to change its own processes, value, or model; it does not necessarily destroy an industry structure
Key rule: Transformation describes organizational change; disruption describes the competitive and structural upheaval caused when new digital models displace incumbents.
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