ITPEC IP April 2021 Question 93
ITPEC IP April 2021 — Question 93 of 100
The customer should monitor outsourced development progress so problems are discovered and resolved early. Outsourcing execution does not transfer accountability for requirements, acceptance, schedule, risk, or business outcomes; regular milestones, reports, reviews, and issue escalation remain necessary.
Answer (b)
Why not others:
- acceptance testing must remain rigorous even for a trusted supplier
- the customer must own business-process requirements and cannot delegate every decision
- detailed instructions to each supplier employee interfere with the supplier's management responsibility
Key rule: Manage an outsourcee through agreed deliverables, controls, progress visibility, and acceptance—not abandonment or micromanagement.
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