ITPEC IP April 2020 Question 96

Communication by e-mail and bulletin boards, data sharing and schedule management to support collaborative work — that is groupware.

Groupware gives the members of a team or company a shared environment: e-mail and electronic bulletin boards for communication, shared documents and databases for information sharing, shared schedules for arranging meetings, and often workflow and electronic conferencing. The name says what the software is for: work done together by a group.

Answer (c)

Why not others:

• •(a) — animation and audio effects for presentations that take in output from spreadsheet or database software describe presentation software
• •(b) — editing text and setting the print layout to create documents describes word-processing software
• •(d) — entering data into the cells of a worksheet, creating tables and tabulating data describes spreadsheet software

Key rule: Groupware is defined by its purpose, work done together; presentation, word-processing and spreadsheet software are office tools for one person's document.

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