ITPEC IP April 2020 Question 16
ITPEC IP April 2020 — Question 16 of 100
TCO includes both the costs of acquiring and installing a system and the costs of operating and managing it afterward. It provides a lifecycle view that can include hardware, software, deployment, support, maintenance, administration, training, and eventual replacement.
Answer (c)
Why not others:
- operation costs alone omit initial acquisition and installation
- troubleshooting costs are only one part of ongoing ownership
- planning and installation costs omit the usually substantial operating and maintenance period
Key rule: Total cost of ownership evaluates all direct and indirect costs across the useful life of the system, not merely its purchase price.
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