ITPEC IP October 2018 Question 95
ITPEC IP October 2018 — Question 95 of 100
Sales employees improve information literacy by learning to analyze historical sales data in the information system for use in their work. This develops the practical ability to find, interpret, evaluate, and apply relevant information to sales decisions.
Answer (b)
Why not others:
- database design is a specialist system-development skill beyond the sales user's need
- development-project progress analysis concerns project management, not sales activity
- surveying system satisfaction and planning a roadmap concerns system planning
Key rule: Information literacy training should match the employee's role and teach purposeful use of available information for business judgment.
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