ITPEC IP October 2018 Question 46

In order to check that a system works normally, a user department and the information systems department are to jointly perform operational testing before operation,. Which of the following is an appropriate content of the test performed by the user department?

Explanation

Testing whether the system operates based on the intended business procedures — the user department knows the business, so its part of the operational test is to confirm that the system supports the actual work.

An operational test runs the system in a production-like environment before it goes live. The two departments split the checks by what each knows: the user department carries out its daily tasks on the new system, following its business procedures, forms and rules; the information systems department checks that the system can be run, such as start-up, shut-down, batch schedules, backup and recovery from failures.

Answer (a)

Why not others:

  • •(b) — starting and stopping online processing and running night-time batch jobs by the operational procedures is checked by the information systems (operations) department
  • •(c) — checking that every module matches its specifications is the developers' unit and integration testing, done much earlier
  • •(d) — recovery from hardware or OS failures is a technical operations procedure, tested by the information systems department

Key rule: In an operational test, users confirm that the system fits the business; the information systems department confirms that it can be operated and recovered.

System Development Technology · AI-written, may contain errors

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