ITPEC FE Morning April 2023 Question 60
When an information system department enters data sheets issued by a business operations department, which of the following is an appropriate task executed by the information system department?
Explanation
Sending the processing results list back to the business operations department — the department that owns the data checks that each sheet was processed correctly.
In data entry operations the information system department checks the sheets on receipt (count, control totals) and logs them, returns sheets with errors to the issuing department for correction, and after processing sends the results back so the issuing department can reconcile them with its sheets. The sheets are kept for a set period and then disposed of securely.
Answer (b)
Why not others:
- •(a) — checking the number of sheets just before the due date leaves no time to recover a missing sheet; the count is checked on receipt
- •(c) — disposing of the sheets at once destroys the source documents needed to investigate or re-enter data if a result is wrong
- •(d) — the data entry operator must not correct data at their own discretion; even an obvious error goes back to the business operations department, which owns the data
Key rule: The data owner authorises and verifies the data; the information system department only processes it and reports the results back.
Service Management · AI-written, may contain errors
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