IPA IP 2023 Question 48
A question IPA Japan published in 令和5年度 ITパスポート試験 公開問題 問48, translated into English. ITPEC is based on the same exams.
Which of the following is the appropriate combination of words to be inserted into blanks A and B in the following description concerning the preparation of the system environment?
There is A as a concept by which companies, etc. keep resources such as buildings and facilities, which make up the system environment, in the best condition. Measures for preparing the system environment based on that concept include the deployment of B, a device that supplies power to servers for a certain period of time when a sudden power outage occurs.
Explanation
A: facility management, B: UPS — keeping the buildings and equipment of the system environment in their best condition is facility management, and the device that powers servers through a sudden outage is an uninterruptible power supply.
- •Facility management maintains and protects the physical environment of information systems: buildings, computer rooms, power, air conditioning, entry control, fire and earthquake protection.
- •UPS (uninterruptible power supply) has a battery that keeps supplying power for a certain time after a power failure, long enough to shut servers down safely or for a private generator to start. Deploying one is a typical facility management measure.
Answer (d)
Why not others:
- •(a) — wrong in both blanks: service level management is not about buildings and equipment, and an IPS supplies no power
- •(b) — service level management agrees on, monitors and reviews service levels with customers (the SLA); it is not about keeping buildings and equipment in good condition
- •(c) — an IPS (intrusion prevention system) detects and blocks unauthorized access on a network; it supplies no power
Key rule: Facility management looks after the physical side of IT (buildings, power, air conditioning, entry), and the UPS against power outages is its standard example.
Service Management · AI-written, may contain errors
This question comes from the past questions IPA Japan publishes, translated into English by ITPEC Practice. ITPEC Practice is an independent study tool and is not affiliated with IPA or ITPEC. See the original paper (PDF) or Report an issue.