ITPEC IP April 2023 Question 93
ITPEC IP April 2023 — Question 93 of 100
BPM manages business processes as an ongoing cycle of modeling, execution, measurement, analysis, and continuous improvement. The organization observes how work actually flows, identifies delays or other problems, changes the process, measures the result, and repeats the cycle.
Answer (b)
Why not others:
- (a) implementation of an international management standard is not a defining requirement of BPM
- (c) outsourcing may change who performs a process, but it is not BPM itself
- (d) describes BPR, business process re-engineering, which fundamentally and radically redesigns processes
Key rule: BPM continuously manages and improves processes; BPR makes a fundamental, often radical redesign.
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