ITPEC IP October 2021 Question 2

Users directly access, reference and manipulate the data they need — that is End User Computing.

In EUC, the people who do the business work use information systems themselves: they query databases, build spreadsheets and reports, and sometimes develop small applications, without asking the information systems department each time. It lets a department get the information it needs quickly. The information systems department supports EUC by providing tools, data access, training and rules on security and data management.

Answer (a)

Why not others:

• •(b) — EUC is a way to reduce the development backlog, because users build part of what they need instead of queuing requests with the information systems department
• •(c) — the work moves to the users, so EUC does not require more development staff in the information systems department
• •(d) — in EUC the users take the lead; the information systems department only supports them, and the users' workload for such tasks tends to grow, not shrink

Key rule: EUC puts system use and simple development in the hands of end users; the information systems department's role shifts to support and control, such as tools, training and data security.

System Strategy · AI-written, may contain errors