ITPEC IP April 2020 Question 98
ITPEC IP April 2020 — Question 98 of 100
Business requirements must be elicited from the people who own and perform the business, organized by the project team, and agreed by the responsible business manager. Here, the sales manager and salespeople supply the needs, while the sales manager confirms the result.
Answer (b)
Why not others:
- system-development members should not invent the ideal sales process by themselves
- documenting only the current workflow does not define desired business requirements
- brainstorming only within the technical team omits users, and the technical project manager is not the sales-process owner
Key rule: Requirements come from stakeholders and require validation and agreement by the accountable business side.
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