ITPEC IP October 2019 Question 78
ITPEC IP October 2019 — Question 78 of 100
The ISO 9000 family provides standards for quality management systems intended to help organizations consistently meet requirements and improve customer satisfaction. It establishes principles and a systematic management framework applicable across industries rather than prescribing one project's detailed activities.
Answer (a)
Why not others:
- the family does not exist mainly to publish the latest individual tools and techniques
- it is not limited to software-development best practices
- it does not prescribe a task list only for development-project quality management
Key rule: ISO 9000 concerns organization-wide quality management systems; ISO 9001 states certifiable QMS requirements.
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