ITPEC IP April 2018 Question 62
In order to reduce the risk of unauthorized entry into the server room where a computer system is operating, the decision is made not to indicate the installation location of the computers. Which of the following is the appropriate management that corresponds to this measure?
Explanation
Facility management — not showing where the computers are installed is a physical protection measure for the site that houses the system.
Facility management maintains and protects the physical environment of information systems: buildings and server rooms, power supply and UPS, air conditioning, fire and disaster protection, and physical security such as entry control. Keeping the server room's location unmarked makes it harder for an outsider to find and enter it, so it lowers the risk of unauthorized entry to the facility.
Answer (d)
Why not others:
- •(a) Supply chain management — manages the flow of materials and products from suppliers through production to customers across companies
- •(b) Knowledge management — shares the knowledge and know-how held by individuals across the organization
- •(c) Business continuity management — keeps or restores key business after a disaster or major disruption; hiding the room's location is everyday physical protection, not a continuity plan
Key rule: Anything about the physical site and its infrastructure (location, entry control, power, cooling, disaster protection) is facility management.
Service Management · AI-written, may contain errors
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