IPA FE Subject A 2023 Question 17

A question IPA Japan published in 令和5年度 基本情報技術者試験 科目A 公開問題 問17, translated into English. ITPEC is based on the same exams.

Same question on ITPEC: Oct 2025 Q51

Which of the following is an explanation of ERP?

Explanation

Planning and controlling the management resources of the whole company in an integrated way — ERP (Enterprise Resource Planning) aims at company-wide management efficiency.

ERP treats the people, goods, money and information of all departments (production, sales, purchasing, accounting, human resources) as one pool, usually through an integrated software package with a shared database, so that the company can plan and use them effectively.

Answer (d)

Why not others:

  • •(a) — wholesalers and manufacturers growing their trade by supporting the business activities of retail stores is retail support
  • •(b) — business transactions with consumers or between companies over the Internet and other networks are EC (electronic commerce)
  • •(c) — raising sales, profit and customer satisfaction by applying IT to sales activities is SFA (sales force automation)

Key rule: ERP covers the resources of the whole company; SFA covers the sales force, CRM the customer relationship and SCM the supply chain across companies.

Business Strategy Management · AI-written, may contain errors

This question comes from the past questions IPA Japan publishes, translated into English by ITPEC Practice. ITPEC Practice is an independent study tool and is not affiliated with IPA or ITPEC. See the original paper (PDF) or Report an issue.