ITPEC FE Morning April 2022 Question 69
ITPEC FE Morning April 2022 — Question 69 of 80
Process innovation means introducing new or significantly improved methods, procedures, or techniques in how a product is made or a service is delivered — not what is delivered.
(b) is correct: developing innovative manufacturing procedures that improve product quality is a textbook example of process innovation.
Why not others:
- (a) Describes product innovation — creating a new product using advanced technology, not changing the process.
- (c) Describes outsourcing — delegating production to a third party, which is a business decision, not an innovation in process.
- (d) Describes the establishment of a de facto standard — a market outcome, unrelated to the definition of process innovation.
Key rule: Process innovation = improving how things are made; product innovation = improving what is made.
AI-generated — may contain errors
The original exam layout is preserved in the image so diagrams, formulas, tables, and code remain accurate.
This question comes from an official ITPEC past paper. ITPEC Practice is an independent study tool and is not affiliated with ITPEC. See the official FE past-paper collection or Report an issue.