ITPEC FE Morning October 2018 Question 56
ITPEC FE Morning October 2018 — Question 56 of 80
System Development & Migration — When dev and ops departments are separate, operations should participate from the requirements phase.
When designing and migrating a new service with separate development and operations departments, the key to a smooth transition is early involvement of the operations department — specifically, they should actively participate in extracting requirements related to system operations.
The correct answer is d): the operations department participates actively in the extraction of requirements concerning system operations.
Why not the others:
- a) Explaining specifications after the operational test is too late — operations had no input during design
- b) Having development alone conduct the operational test and create manuals excludes operations from validation of their own workflows
- c) Running the operational test only by operations without development support is impractical — developers are needed to assist during this phase
Key rule: For smooth handover between separate dev and ops teams, operations must be involved from the requirements phase, not just at the end. This ensures operational needs (monitoring, maintenance, recovery procedures) are built into the system design from the start.
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