ITPEC FE Morning April 2018 Question 75

Source exam: ITPEC FE Morning April 2018Topic: Management Strategy

ITPEC FE Morning April 2018 — Question 75 of 80

Affinity Diagram — categorizing collected information by mutual relationship to clarify problems

An affinity diagram (also called the KJ method) organizes large amounts of unstructured information — ideas, facts, observations — into groups based on their natural relationships (affinity). This helps identify key problems and themes.

Why not others:
- a) Describes a decision tree — examining measures for problems with multiple outcomes and choosing a process toward a desired result

- b) Describes a cause-and-effect diagram (Ishikawa/fishbone) — clarifying causal relationships among complex intertwined factors

- c) ✓ Describes an affinity diagram — categorizing collected information by mutual relationship to clarify problems

- d) Describes a tree diagram (systematic diagram) — sequentially developing means and measures to achieve objectives

Key rule: Affinity diagram = grouping related information together to reveal underlying problems.

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