IPA IP 2024 Question 31

Topic: System Strategy

A question IPA Japan published in 令和6年度 ITパスポート試験 公開問題 問31, translated into English. ITPEC is based on the same exams.

Unlike systems such as SNS that frequently update information with an awareness of individual connections with customers, which of the following is the most appropriate term that indicates the concept of a system that handles internal information requiring high reliability and stable operation, such as an accounting system?

Explanation

SoR (Systems of Record) — systems that record a company's internal data, such as accounting, where reliability and stable operation come first.

Information systems are often divided into two kinds by what they are for:

  • •SoR (Systems of Record) — core business systems such as accounting, sales management and human resources. They hold the company's official records, so accuracy, high reliability and stable, continuous operation matter most, and they change slowly and carefully
  • •SoE (Systems of Engagement) — systems that build connections with customers, such as SNS, apps and e-commerce sites. They update information frequently and change quickly to follow customers

The question describes the opposite of SNS-like systems: internal information handled with high reliability and stable operation, as in an accounting system. That is SoR.

Answer (d)

Why not others:

  • •(a) IoT — connecting things such as sensors and devices to the Internet to exchange data; not a category of internal record systems
  • •(b) PoC — a proof of concept, a trial that checks whether a new idea or technology works before full adoption
  • •(c) SoE — the customer-facing, frequently updated kind of system, the SNS side the question contrasts with

Key rule: SoR records the business and must be reliable and stable; SoE engages customers and must change fast.

System Strategy · AI-written, may contain errors

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This question comes from the past questions IPA Japan publishes, translated into English by ITPEC Practice. ITPEC Practice is an independent study tool and is not affiliated with IPA or ITPEC. See the original paper (PDF) or Report an issue.