IPA IP 2024 Question 23
A question IPA Japan published in 令和6年度 ITパスポート試験 公開問題 問23, translated into English. ITPEC is based on the same exams.
When introducing RPA software for the first time, Company A plans to proceed in three (3) stages: the planning phase, the pilot introduction phase, and the full-scale introduction phase. Among the following, which of the following lists all and only the appropriate tasks to be performed in the planning phase?
Explanation
A only — the planning phase decides whether and where RPA is worth adopting, and a proof of concept answers exactly that.
The three phases of a first RPA introduction each have their own work:
- •Planning phase: pick candidate tasks and run a PoC (proof of concept), a small trial on real work to check that the RPA software can actually handle it and is worth it. This is A.
- •Pilot introduction phase: introduce the software in a few selected departments and business operations and measure its real effects, such as hours saved and errors. This is C.
- •Full-scale introduction phase: roll the software out across the company, with procedure manuals for introduction and operation, so that every department can build and run robots the same way. This is B.
Answer (a)
Why not others:
- •(b) A, C — measuring effects in a narrowed range of departments is the pilot introduction, done after the plan is set
- •(c) B and (d) B, C — manuals for a company-wide rollout belong to the full-scale phase, the last of the three
Key rule: Introduce a new tool step by step: verify feasibility first (PoC), then pilot it on a limited scope and measure, and only then standardise and roll it out company-wide.
Business Industry · AI-written, may contain errors
This question comes from the past questions IPA Japan publishes, translated into English by ITPEC Practice. ITPEC Practice is an independent study tool and is not affiliated with IPA or ITPEC. See the original paper (PDF) or Report an issue.