IPA IP 2023 Question 9

Topic: Legal Affairs

A question IPA Japan published in 令和5年度 ITパスポート試験 公開問題 問9, translated into English. ITPEC is based on the same exams.

Which of the following lists all and only the appropriate purposes of establishing a social media policy?

ATo set out the attitudes, rules, and so on for when the company uses social media, so that people outside the company can understand themBTo show the rules for when the officers and employees belonging to the company use social media, whether for business or private purposesCTo show the conditions for when social media outlets conduct interviews with or make inquiries to the company, and the rules for handling them at the point of contact

Explanation

A and B — a social media policy sets out how a company and the people in it use social media, and publishes that stance.

A social media policy (or social media guideline) is a set of rules and principles a company establishes for social media. It states the company's own attitude and rules when it posts as an organization, and it is published so that customers and others outside the company can understand how the company uses social media. It also lays down rules for its officers and employees, covering private accounts as well as official ones, since a careless private post can still harm the company or leak information.

  • •A — the company's stance and rules, made public: a purpose
  • •B — rules for officers and employees, at work or in private: a purpose
  • •C — how press interviews and inquiries from the media are handled: a public relations or media-relations rule, not the purpose of a social media policy

Answer (b)

Why not others:

  • •(a) — leaves out B; covering officers' and employees' use, private use included, is a central purpose
  • •(c) and (d) — include C; rules for handling interviews and inquiries made to the company belong to its media-relations procedures

Key rule: A social media policy governs the company's own use of social media and its officers' and employees' use, business or private, and is usually published to show the company's stance.

Legal Affairs · AI-written, may contain errors

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This question comes from the past questions IPA Japan publishes, translated into English by ITPEC Practice. ITPEC Practice is an independent study tool and is not affiliated with IPA or ITPEC. See the original paper (PDF) or Report an issue.