IPA IP 2021 Question 15

Topic: System Strategy

A question IPA Japan published in 令和3年度 ITパスポート試験 公開問題 問15, translated into English. ITPEC is based on the same exams.

The information systems department of Company A decided to build a sales support system to be used by the sales department, by utilizing a software package of Company B. When EUC (End User Computing) is promoted along with the building, which of the following is the most appropriate organization to perform operations such as extracting and processing business data and creating statistical materials?

Explanation

The sales department of Company A — under EUC, the users of a system handle their own data themselves.

EUC (End User Computing) means that the end users, the business departments who use the information system, build and run the information processing for their own work, for example with spreadsheets or query tools on the system’s data. Here the users of the sales support system are Company A’s sales department, so promoting EUC means the sales department itself extracts and processes the business data and creates the statistical materials it needs, without asking the information systems department each time.

Answer (a)

Why not others:

  • •(b) — the information systems department builds the system and supports the users, but if it did the data work for them, that would be the opposite of EUC
  • •(c) — Company B’s development department develops the package; it is not a user of Company A’s business data
  • •(d) — Company B’s implementation department helps install the package; it too is an outside vendor, not an end user

Key rule: EUC = the business departments that use a system extract, process and analyze its data themselves; the information systems department supports them rather than doing it for them.

System Strategy · AI-written, may contain errors

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This question comes from the past questions IPA Japan publishes, translated into English by ITPEC Practice. ITPEC Practice is an independent study tool and is not affiliated with IPA or ITPEC. See the original paper (PDF) or Report an issue.